Online air ticketing facility has made booking tickets very convenient for the passengers and helps reduce the operational costs for the airlines (IATA has quoted a paper ticket costs approximately $9 to process, while an e-ticket costs about $1). So this is definitely a win-win situations and going forward almost all travelers will leverage the e-ticketing system. Even while the e-ticket is 2-3 pages long, the only vital information is the PNR (passenger name record) number. With this every other information about the passengers, travel itenary etc. can be retrieved.
While all this is fine, the Airport Authorities of India rules require the passenger to carry hardcopy printouts of the e-tickets, along with identity proof. This e-ticket is used by two kinds of people – (a) Security of AAI, who stand at the entrance to allow entry to the airport. The fact is that other than giving a cursory look at the ticket and examining the face of the traveler, there is no means by which these security personnel can anyway validate if the ticket is genuine or not. (b) The airline check-in counters who examine the e-ticket, but in reality need nothing more PNR number and the identity proof.
A forecast by Lufthansa Consulting in 2005 had revealed that air passenger traffic in the Bangalore city is set to grow to 10.19 million by 2010 and 23.45 million by 2025 from 4.61 in 2005. (IANS). However, facts are that today itself we have logged more than 10 million passengers in the year. So, with more and more people move to e-tickets, our paper consumption will be approximately 2 crore sheets / year in Bangalore alone. Any comments on how to address this?
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